Return & Refund Policy

1. Digital service; no physical returns

AgentBhau AI provides digital business software and related services. There are no physical goods to ship or return for a software subscription. Requests to stop a service, cancel a subscription, or seek reimbursement are handled as cancellation or refund requests.

2. Eligibility and agreed terms

Refund eligibility, cancellation deadlines, renewal rules, and treatment of unused subscription time are governed by your accepted subscription agreement and any rights required by applicable law. This policy does not offer a blanket money-back guarantee or an automatic pro-rata refund.

Before paying, confirm the plan, billing period, included allowances, add-ons, trial arrangements, and cancellation terms with CYBRIX TECHNOLOGIES LLP. No account or paid subscription is created by submitting a website enquiry alone.

3. How to request cancellation or a refund

Email [email protected] from the account's authorized business contact. Include your company name, account identifier if available, invoice or transaction reference, affected service, reason for the request, and whether you are asking to cancel, correct a charge, or request a refund.

Do not send full payment-card details, passwords, or one-time codes. Our team will confirm the request, review the agreement and payment records, and explain the decision and any next steps. Escalations may be sent to [email protected].

4. Renewals and service access

Cancelling and obtaining a refund are separate actions. A cancellation request does not by itself establish refund eligibility. The effective cancellation date, future renewal treatment, remaining access, and data export or deletion arrangements follow your subscription agreement.

If a payment has already renewed, include the renewal invoice and request date so that the team can assess the applicable terms. Keep written confirmation of any cancellation arrangement.

5. Third-party and usage charges

Meta messaging fees, voice minutes, third-party AI usage, and other external provider charges are separate from the platform subscription. Their reversibility depends on provider terms and charges already incurred. We cannot promise to reverse a charge made by an independent provider.

Custom implementation, private hosting, and mobile rollout services may have separately agreed payment and cancellation terms. Refer to the relevant order form.

6. Billing errors and approved refunds

Report suspected duplicate or incorrect charges with the relevant invoice references. We will review the records and address confirmed billing errors subject to applicable law and the agreement.

Where a refund is approved, the team will confirm the amount, payment method, and expected processing arrangements. Bank or payment-provider processing can affect receipt. No fixed processing deadline or payment method is promised by this website policy.

7. Questions and statutory rights

Nothing in this policy limits mandatory rights under applicable law. For cancellation, invoice queries, or refund assistance, contact CYBRIX TECHNOLOGIES LLP using the details below.