Privacy Policy

1. Scope and responsibility

This policy covers the AgentBhau AI website and explains data handling associated with our business messaging service. CYBRIX TECHNOLOGIES LLP operates AgentBhau AI. For website enquiries, we handle the information you send to us. For customer workspace data, responsibilities and processing instructions are governed by the applicable service agreement and data processing terms.

2. Information provided to us

Enquiries may include your name, business email, company information, requested plan, and correspondence. A connected service may process business contacts, phone numbers, conversation content, contact tags, custom attributes, automation settings, team account details, and usage records.

Knowledge features may process uploaded PDFs, DOCX files, URLs, and agent instructions. Voice features may process call metadata and audio when enabled under appropriate disclosure and consent. Do not supply sensitive information unless you are authorized and the agreed service supports it.

3. The website and interactive samples

The interactive workflow, inbox, knowledge, voice, and CRM previews use sample data. They do not create real leads, place calls, connect messaging accounts, or send sample prompts and documents to AI providers. A trial or demo enquiry is handed off to your email application; entering an address alone does not create an account or send the enquiry.

Website engagement tracking can record demo starts, completed steps, CTA labels, and selected billing preferences when an analytics service is available. Our event code does not include the email entered in a request form. Analytics providers may separately receive technical information through their own configured services.

4. Purposes and applicable grounds

We use information to respond to enquiries, deliver agreed services, administer accounts and billing, provide support, investigate misuse, maintain security, and meet applicable legal obligations. Processing must have an applicable lawful basis, such as consent, performance of an agreement, or a legal obligation, as required by the law that applies to the particular activity.

Business customers must establish their authority and obtain appropriate consent before uploading contacts, sending messages, recording calls, or processing another person's information.

5. Service providers and integrations

A deployed workspace may rely on messaging platforms, hosting providers, AI providers, and business integrations that you enable. Data sent to an integration is subject to that provider's terms and the agreed configuration. Named product integrations are not a confirmed list of active subprocessors for every customer.

Before connecting a workspace, request the applicable subprocessor list, hosting locations, data processing terms, and integration data flows. We do not claim that AI-processed business messages have the same end-to-end encryption protections as consumer chats.

6. Retention, security, and international processing

Retention periods, backup handling, deletion procedures, hosting locations, and international transfer safeguards must be established in the applicable service agreement. Enquiry correspondence is retained only for a relevant business or legal purpose; contact us to request removal where applicable.

Access controls and other security measures depend on the deployment and agreed service. No security method guarantees absolute protection. Ask for current security documentation rather than relying on an unverified certification claim.

7. Privacy requests

Contact [email protected] to request access, correction, deletion, withdrawal of consent, or other rights available under applicable law. Identify the request and your relationship to the relevant business without sending passwords or unnecessary sensitive data. We may need to verify identity and authority before acting.

If your information is held in a customer's workspace, contact that business first; we can assist it under its processing instructions. Legal retention obligations or the rights of others may limit a request. You may also raise a concern with the competent authority where applicable.

8. Children and policy updates

AgentBhau AI is a business service and is not intended for children. Do not knowingly submit children's personal information without an appropriate lawful basis and agreed safeguards.

The effective date is stated on this page. Updates will be published here; changes to contractual processing obligations follow the applicable agreement. Direct privacy concerns and requests for a data processing agreement to our support contact below.